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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Guerra

March 26, 2026

5  out of  5
rating by Maria Guerra
"Very clear, informative , knowledgeable, customer service oriented, Thank You ShafferSallade"
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Andrea Fitzpatrick

March 25, 2026

5  out of  5
rating by Andrea Fitzpatrick
"I had a fantastic experience with Shaffer this morning! He took the time to clearly walk me through the different options for term life and permanent policies, and we even discussed investing. His knowledge and ability to explain everything step by step made the entire process easy to understand. I truly appreciated how thorough and helpful he was. Thank you again for all your guidance!"
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ranger Nation (Zombiesoman)

March 17, 2026

5  out of  5
rating by ranger Nation (Zombiesoman)
"Shaffer helped me out and was direct to the point and great! Very friendly and helpful."
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Raymond Bell

March 10, 2026

5  out of  5
rating by Raymond Bell
"I have had lots of different insurance companies over the years. My State Farm agents especially Schaefer has went above and beyond. He calls me just to make sure I’m ok and to go over in detail my coverage to see if we need to make adjustments saving me money. Also talking about new services I can use. The hard work does not go unnoticed….thanks Schaefer."
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Grady Watkins

March 4, 2026

5  out of  5
rating by Grady Watkins
"I’ve been a customer for years. Everyone in the office is very and helpful. Reba has assisted me with some claims and has always been very helpful and informative. They are great at returning calls and answering questions. Definitely recommend!"
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G Hughes

March 3, 2026

5  out of  5
rating by G Hughes
"Worked with Josh to get my home insurance under proper coverage after finding Progressive failed to meet requirements for Mortgage Insurance after 20 years with them. Progressive wrote a policy that could have cost me my home when the bank found out. Be very careful, they can do this without a signature! Instead, Josh migrated all of my accounts to State Farm, doubled the coverage, and saved me $1400!"
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Randy Johns

March 3, 2026

5  out of  5
rating by Randy Johns
"Shaffer my agent was very courteous and attentive to my insurance needs. He took the time to make sure i had the coverage that i needed and some extra. Shaffer is a very good agent."
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Shannon Smith

March 3, 2026

5  out of  5
rating by Shannon Smith
"Shaffer Sallade was an amazing help! He answered all of my questions and got it done quickly!"
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Malcolm Coffee

February 26, 2026

5  out of  5
rating by Malcolm Coffee
"Had a very nice and Professional visit on my insurance coverages with Schaeffer. Very knowledgeable. Customer service was great. Was warmly greeted by Jaden who was very personable and outgoing, making me feel comfortable and totally welcome."
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Chelsea Christman

February 22, 2026

5  out of  5
rating by Chelsea Christman
"Shaffer was very helpful and was able to answer all of the questions I had regarding my current policy. He was patient and went above and beyond to try and find the best fit for me."
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Minna Choe

February 20, 2026

5  out of  5
rating by Minna Choe
"I never had a meeting set up with my agent before to just see how I am doing and if I had any further questions of my current policy. Had the pleasure to work with Shaffer today and he helped explain details of my policy and current status and just telling me I am covered under Statefarm well. Asked a lot of questions and feel more knowledgeable after our convo today. Thanks!"
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Marie C

February 19, 2026

5  out of  5
rating by Marie C
"Shaffer Sallade is so friendly, and helpful. He worked to get me the best price and coverage."
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steven bruhn

February 11, 2026

5  out of  5
rating by steven bruhn
"Sandi Pineda has been a blessing to work with in this time of AI when most businesses send you to a computer to get service. She has been very responsive with quotes and has been able to answer all of my questions to help me get the best rate possible. She alone has brought my business to State Farm, Thanks Sandi"
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Jane Pewsey-Kiddell

February 11, 2026

5  out of  5
rating by Jane Pewsey-Kiddell
"The staff is always very friendly and they take the time to answer your questions and any concerns you might have … highly recommend Robin Holtz and staff especially Reba and Amanda"
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Carolyn Bachmann

February 11, 2026

5  out of  5
rating by Carolyn Bachmann
"Thank you so much to both Robyn and Sandi Pineda who were so helpful in renewing my homeowners and auto insurance policies. They were incredibly informative and patient as we worked through all the details. I would highly recommend them!"
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Estefany Mora

February 4, 2026

1  out of  5
rating by Estefany Mora
"Really not happy with my service here. I have never struggle with an insurance as much as this one. They are never available and they always say they will get back with me and they don't. I would suggest using a different office than this location."
We responded:
"Hi Estefany, Thank you for sharing your feedback. We are very sorry to hear about your frustrating experience; this is certainly not the level of service we strive to provide. We understand how important timely and clear communication is, especially when dealing with insurance matters. We will do everything we can to investigate this matter further to make things right. We will be reaching out to you shortly to address your concerns personally and offer resolution to make sure this never happens again. "
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john cunningham

January 29, 2026

5  out of  5
rating by john cunningham
"Spoke with a Mr.José today to make a quick phone payment and he was absolutely terrific! Very friendly and knowledgable. Gave me important information that I otherwise may have missed and made it quick and easy to make my payment. Thank you José! Robyn, you all have a great one on your hands!"
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Dan McCabe

January 21, 2026

5  out of  5
rating by Dan McCabe
"The process of switching to a new policy that cost less than half of what I was paying and got more coverage was simple and all of my questions were answered clearly and concisely."
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Luis Valencia

January 5, 2026

5  out of  5
rating by Luis Valencia
"Very quick response, professional service, and an easy process overall. I felt valued and confident in my insurance decision from start to finish."
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Cyndi Nine

January 5, 2026

5  out of  5
rating by Cyndi Nine
"I spoke with Sandi today and she was able to answer all my questions. She was very thorough in helping me get my insurance switched over to State Farm."
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MW

January 5, 2026

5  out of  5
rating by MW
"Josh Robinson with Robyn Holtz State Farm Agency is the best at helping you save money and getting the best out of your policy and benefits. He was very attentive, professional and thoughtful when it came to getting a satisfactory policy. Thanks Josh!"
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Ace Meason

December 31, 2025

5  out of  5
rating by Ace Meason
"Schaefer, my agent is such a nice guy treat you right give you a quote the right time at the right price does not Call you back with a different price. Reba, another agent and a helper in there that I talked to is really a great help. She does everything that Schaffer does not do. She’s a great help and a great friend and we just love her real personal calls. Me with everything. Something happens. She always calls me and lets me know before I get a quote. I had an accident and she called me with the price of my insurance going up before I ever got it. They’re just great people and we love them. Thanks guys. State Farm is a great."
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Javier Cuevas

December 23, 2025

5  out of  5
rating by Javier Cuevas
"I’ve been with State Farm for several years. When I transferred to this agency, the experience was seamless and reassuring. Shaffer and the team took the time to conduct a full and thorough review of my policy to ensure everything was accurate and properly set up. The process was professional, informative, and easy to navigate. What really stood out was the thoughtful, forward-looking approach to coverage—making sure everything aligned not only with current needs, but also with long-term protection for my family. Overall, it was a great experience that provided real peace of mind. I would definitely recommend this office for anyone looking for a great experience."
We responded:
"Thank you, Javier, for your wonderful feedback! I'm happy to hear that your transition to our office was smooth and reassuring. Shaffer and the team are dedicated to providing thorough and professional service, and I'm glad their efforts made a positive impact. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Justin Bennett

December 18, 2025

5  out of  5
rating by Justin Bennett
"Time is money, and when things are seamless, that’s the best luxury that there is. Very easy, quick, and pleasurable to work with."
We responded:
"Thank you, Justin! I'm happy you found the process easy and quick. Making your experience seamless is our priority. Let us know if you need anything else!"
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James Young

December 16, 2025

3  out of  5
rating by James Young
"Shaffer talked to me about my auto policy and my renters policy. He also talked about life insurance. He was very friendly and informative."
We responded:
"Thank you, James, for sharing your experience. I'm glad to hear that Shaffer was friendly and informative. I understand there might be areas where we can improve, and I'd love to hear more about how we can better serve you. Please feel free to reach out to our office with any additional feedback or questions. We're here to help!"